Information Seeking Behavior of the users in The Energy Resource Institute (TERI), New Delhi: A Survey

Abstract

Libraries serve as a center for providing the right information to the right people at all times. User studies are to be recognized as an important part of the information packages. Information providers like the library and information centers need to be aware of their users’ information requirements as well as their information seeking and information retrieving methods in order that they might be able to provide better services. The main objective of the present research paper is to study the information seeking behaviour of users in TERI University Library, New Delhi. This study examines several aspects of library use, including frequency of visiting the library, satisfaction with the opening hours of the library, library collection and user satisfaction from library services. The sample of 110 users (post graduate and research scholars) from TERI University Delhi was taken for the study. The questionnaire was developed by investigator and administered on the selected sample for data collection. The study also covers the use of reference sources in the library. It was found that users are aware about the internet services and reprography services. Some suggestions are also provided on the basis of study for enhancing the satisfaction level.